Policy Center

Transparency, control, and security for you.

Privacy Policy

Last updated: 08/05/2026

This Privacy Policy explains how we collect, use, store, and protect your information when you access this website and our members-only platform.

1. Information We Collect

When you use our website or purchase a subscription, we may collect:

  • Name
  • Email address
  • Transaction-related information
  • Browser type
  • Device information
  • Basic usage information necessary to provide access to the platform

We do not store your payment card details or other payment credentials. Payments are securely processed by trusted third-party payment providers.

2. How We Use Your Information

We use your information to:

  • Process your purchase
  • Grant access to your members area
  • Verify the email address used during the purchase
  • Send access emails and account-related notifications
  • Provide customer support
  • Improve website performance and user experience
  • Prevent fraud, abuse, and unauthorized access
  • Comply with applicable legal obligations

3. Legal Basis (Where Applicable)

Depending on your location, we process personal information based on:

  • Performance of a contract
  • Legitimate business interests
  • Legal obligations
  • Your consent, where required

4. Data Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted service providers necessary to operate our services, including:

  • Payment processors
  • Hosting providers
  • Email delivery services
  • Analytics providers
  • Security and fraud prevention services

These providers receive only the information necessary to perform their services.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Provide access to purchased services
  • Maintain customer support records
  • Comply with legal obligations
  • Resolve disputes
  • Protect against fraudulent activity

6. Cookies

This website does not use cookies to collect personal information, analyze user behavior, or display personalized advertising.

If cookies are introduced in the future, this Privacy Policy will be updated to explain how they are used.

7. Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure.

8. Your Rights

Depending on your country or region, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Request information about how your data is processed

To exercise these rights, please contact us using the email below.

9. Third-Party Services

Our website may integrate or link to third-party services.

We are not responsible for the privacy practices, policies, or content of external websites or services operated by third parties.

10. Policy Updates

We may update this Privacy Policy from time to time.

Changes become effective immediately upon publication on this page. The "Last updated" date will always indicate the latest revision.

11. Contact

Email: support@aliciavergani.com

Customer support is available via email, and we typically respond within 48 hours.

Terms of Service

Last updated: 08/05/2026

By accessing or using this website and purchasing a subscription, you agree to these Terms of Service. If you do not agree with these Terms, please do not use this website.

1. Nature of the Service

This website provides access to exclusive digital content through a members-only platform.

No physical products are sold or shipped.

Access is granted for the duration of the subscription purchased.

2. Payments

All payments are securely processed by trusted third-party payment providers.

We do not collect or store your payment card information.

3. Access to the Platform

After payment confirmation:

  • You will be redirected to the login page.
  • Access is granted by confirming the same email address used during the purchase.
  • You will also receive an email containing your access link and additional login instructions.

Access is normally available immediately after payment confirmation but may be delayed due to temporary technical issues.

4. Subscription Period

Your subscription remains active only for the period purchased.

Subscriptions do not renew automatically.

If you wish to continue accessing the platform after your subscription expires, a new purchase is required.

5. Acceptable Use

You agree not to:

  • Share your access with other people.
  • Copy, redistribute, or resell any content available on the platform.
  • Record, reproduce, or publicly distribute the content.
  • Use the platform for any unlawful purpose.
  • Attempt to bypass security measures or gain unauthorized access.

6. Intellectual Property

All content available on this website, including images, videos, text, graphics, branding, and other materials, is protected by applicable intellectual property laws.

All rights remain reserved.

Unauthorized use, reproduction, distribution, or commercial exploitation is strictly prohibited.

7. Limitation of Liability

We are not responsible for:

  • Internet connection issues.
  • Temporary service interruptions.
  • Third-party payment provider outages.
  • Email delivery delays outside our control.
  • Any indirect, incidental, or consequential damages arising from the use of this website.

8. Suspension or Termination

We reserve the right to suspend or permanently terminate access without prior notice in cases involving:

  • Fraudulent activity.
  • Chargeback abuse.
  • Violation of these Terms.
  • Unauthorized sharing or redistribution of content.
  • Any activity that compromises the security of the platform.

9. Chargebacks & Payment Disputes

If you experience any issue with your purchase, please contact our support team before opening a payment dispute.

Fraudulent or abusive chargebacks may result in:

  • Immediate suspension of access.
  • Permanent account restriction.
  • Additional actions where permitted by applicable law.

10. Changes to These Terms

We may update these Terms of Service at any time.

The latest version will always be available on this page, and continued use of the website constitutes acceptance of any updates.

11. Contact

Email: support@aliciavergani.com

Customer support is available via email, and we typically respond within 48 hours.

Refund Policy

Last updated: 08/05/2026

Thank you for purchasing a subscription to our members-only platform. Please read this Refund Policy carefully before completing your purchase.

1. Digital Service Notice

This website provides access to exclusive digital content through a subscription-based members area.

No physical products are sold or shipped.

Access is delivered electronically after payment confirmation.

2. General Refund Policy

Due to the digital nature of the service and the immediate access provided after purchase, all sales are generally considered final.

Refund requests are evaluated on a case-by-case basis and are not guaranteed.

3. Situations That May Be Eligible for a Refund

A refund may be considered only if:

  • You were charged more than once for the same purchase.
  • Payment was successfully completed but access could not be provided due to a verified technical issue on our side.
  • A technical problem permanently prevents access to the purchased service and cannot be reasonably resolved.

Refund requests must be submitted within 7 days of the purchase date.

4. Situations Not Eligible for a Refund

Refunds will generally not be granted for reasons including, but not limited to:

  • Change of mind after purchase.
  • Failure to use the service.
  • Lack of compatibility with the customer's own device or internet connection.
  • Failure to read the product description before purchasing.
  • Subscription expiration after the contracted period.
  • Violation of our Terms of Service.

5. Customer Responsibilities

To access the platform successfully, you are responsible for:

  • Providing a valid email address during checkout.
  • Using the same email address to access the members area.
  • Contacting support if you experience any access issues.

6. Chargebacks & Payment Disputes

Before initiating a payment dispute or chargeback, please contact our support team so we can attempt to resolve the issue.

Fraudulent or abusive chargebacks may result in:

  • Immediate suspension of access.
  • Permanent restriction from future purchases.
  • Additional actions where permitted by applicable law.

7. Payment Processing

Payments are securely processed by trusted third-party payment providers.

We do not collect or store your payment card information.

8. Support

If you need assistance, please contact us:

Email: support@aliciavergani.com

Customer support is available via email, and we typically respond within 48 hours.

9. Policy Updates

We may update this Refund Policy at any time.

The latest version will always be available on this page, and continued use of our services constitutes acceptance of any updates.

10. Agreement

By completing a purchase, you acknowledge that you have read, understood, and agreed to this Refund Policy.

Contact & Support

If you need assistance or have any questions regarding your subscription or access to the platform, we're here to help.

Email: support@aliciavergani.com

Customer support is available via email, and we typically respond within 48 hours (business days).

Support is provided by email only.

We do not offer phone or live chat support.

What can we help you with?

  • Access issues after purchase
  • Login or account access problems
  • Questions about your subscription
  • Technical issues with the platform
  • Refund requests (subject to our Refund Policy)
  • General questions about our services

Important Information

  • This website provides access to exclusive digital content through a subscription-based members area.
  • No physical products are sold or shipped.
  • Access is provided electronically after payment confirmation.
  • You will be redirected to the login page immediately after your purchase.
  • Access is granted by confirming the same email address used during checkout.
  • You will also receive an email containing your access link and additional login instructions.
  • Your access remains active for the duration of the subscription you purchased.

Before Contacting Support

Please make sure that:

  • You used the same email address during checkout that you are using to access the platform.
  • You checked your Spam or Junk folder for our email.
  • Your payment has been successfully approved.
  • You followed the login instructions provided after completing your purchase.
  • You reviewed our Privacy Policy, Terms of Service, and Refund Policy, as they may answer your question.